SFP Contracts

"Great company who care about their standards and customer service. I had some delays that meant I couldn't commit to an installation date, but this was no issue for them. Everyone I met and interacted with was professional and engaging. The work was caried out professionally, quickly and no mess."

"Just want to say a huge thank you to all at SFP. From start to finish have been a pleasure to deal with. Works carried out expertly and on time. Would definitely recommend 👍🏼"

"SFP were professional and hard working. The finished result is fantastic and makes such a difference to my home. There were a few admin blips in the beginning but once we had a date to begin they literally cracked on and did a fantastic job. I would highly recommend them, I’m so glad I had it done."

"I am actually very surprised that I was sent a link to leave my feedback, surely it’s just an automated email. Anyway, you have asked for my feedback, I didn’t go out of my way to write it up. The job was EWI via the green home deal the gov set up but it didn’t happen I lost the grant and the walls aren’t insulated. Now, things happens and they do go wrong from time to time. The gov grant was a shambles impacting many people not just me it also impacted many installers it was that bad. My issue with this company was around the poor communication. I was the one always on the phone asking for an update, after the update was due I wasn’t ringing everyday or every week even. I was told my job was due to start but it never did, the reasons given was a mixed one, some stuff the gov changed midway causing delay at this point it was no fault of the company at all but on the company side some of the reasons given didn’t add up with timings for when I was told my work was due to start and when the Gov changes was in place etc. The frustrations increased because I did my research, I found this company and I was happy to go with them. The quote and the initial comms was great but as problems came up I was left in the dark for weeks/ months without a single follow up email/ call. I have received my deposit back and it was a very smooth transaction I got the money the very next day. So the conclusion for me is that the government messed things up causing delays this was very unfortunate for both parts, however this company could have been better and clear when dealing with my quote and if that had been the case I wouldn’t mind going with them even without the grant after all I liked their service and I need to get the insulation done. If I have to pay full price I will go elsewhere based on the lack of comms as described above. When I finally gave up I left with many emails without a response until I got the one asking for the feedback. I wish them the very best but my experience wasn’t a good one. Kind regards"

"These guys work hard and quickly even though the weather was stacked against them. Alex is friendly, approachable and will answer any questions you may have. They did a good job, and left the site tidy on completion. I am very pleased with how our property looks it has added kerb appeal along with the benefit of added insulation and with the cost of gas and electricity rising a massive bonus. Would highly recommend."