Respond 24 Plumbing & Heating

"I contacted Respond 24 Plumbing this morning when I found my 91 year old Mother had no central heating. I was told someone would be there in approximately 2 hours, they arrived within the time quoted & Nick soon had the heating back on. I found Nick very professional & honest. The callout charge was very reasonable considering it was Sunday. I will be using them again & will be recommending them if asked "do I know a good plumber""

"Nick is a professional. Expert knowledge, no nonsense approach. Nick has fixed and serviced my boiler for the last 3 years. He doesn't give any upselling sales pitch. He identifies the problem, advises on options/costs and gets on with it within a day or two. He is honest, reliable and very knowledgeable. Responds instantly and is able to almost always diagnose the problem over text - no back and forth attendances and call out charges and unnecessary delays. He is an expert in his field - honest and straight to the point. I recently recommended Nick to a family member who had just moved to the Leicestershire area. Within 24 hours he fixed her fully dormant boiler and whilst there fixed her washing machine in minutes free of charge. You will not get a more honest, expert, competitively priced and reliable service."

"This company should be a National Treasure. One of the most important things you need when looking for a plumber is, reliability. Respond24 has that precious commodity (and many others) . Never found in plumbers before! Great service!"

"I booked a boiler service and waited for 2 hours but no one came. When I called they were very rude but promised that someone would be there in an hour. They still didn't come and stopped answering the phone and did not call back.Eventually, four hours later I had to live the house. When I got home I had card through the door to say I've missed them. There was absolutely no communication to say when and if anyone is coming."

"Thank you for your service. 5* Had a boiler and gas fire service plus a new radiator fitted. Very polite, efficient, will definitely use again. Highly recommend. Mrs J Murphy"