Leicestershire Paving Company

"I'd had a few quotes, as you do when planning a new patio, but I kept seeing the team from Leicestershire Paving Company working on several gardens around my estate. That gave me confidence they must be doing something right, so I looked them up online. I submitted an enquiry through their website and, literally two minutes later, Jeff gave me a call. I already had a clear idea of what I wanted, having planned this project in my head for a couple of years. I explained everything, and he booked me in for a design consultation. At the time of writing, the consultation costs £97. Initially, I wasn't sure about paying a fee when every other company I spoke to offered free quotations. However, if you go ahead with the project, the £97 is deducted from your final bill. I agreed, received a payment link by message, and was booked in for the very next day. During the consultation, Jeff measured the area, listened carefully to everything I wanted, showed me various samples of the grey porcelain paving and grey/blue edging blocks, and explained exactly how the patio would be constructed. One detail I particularly appreciated was that he planned the layout using full tiles wherever possible. At the end of the consultation, I was given the quotation. It wasn't the cheapest I'd received, but I had a really good feeling about the company and their professionalism. Looking back, the consultation fee was absolutely worth it. They also provided a CAD drawing showing exactly how the patio would be laid out, which really helped me visualise the finished project. I noticed the drawing didn't show the recessed manhole covers, so I mentioned it. Jeff explained these are included as standard but updated the drawing anyway so it reflected exactly what would be installed. That's customer service. I decided to go ahead the following day, paid the deposit, and was booked in around two weeks later. A few days before work started, Alan from the project management team visited to check the garden levels and drainage requirements. On the Monday morning, the portable toilet arrived first, and shortly afterwards Brendan, Yannis and Ben turned up ready to get started. They absolutely grafted from start to finish. Because there's no access for a skip lorry down my cul-de-sac, everything had to be loaded directly into a truck. By the end of day two, around 95% of the patio had been laid, and on day three they finished everything off, including replacing a rotten fence post. The quality of the workmanship is excellent, and I'm absolutely delighted with the finished result. The whole experience - from the initial enquiry through to completion - was smooth, professional and well organised. What also stood out was the customer service. Jeff even messaged me on the evening of the second day just to check everything was going well and that I was happy with the progress. Little touches like that really make a difference. I honestly can't recommend them highly enough. In fact, I'm already planning to ask them for another quote to replace my sorry excuse for a lawn with artificial grass - although I might need to save up a bit first! A fantastic company to deal with, a hardworking team, excellent communication and a patio that's exceeded my expectations. Thanks again to all the team. John, Market Harborough"

"I highly recommend Leicestershire paving company if you are considering having your garden landscaped. From the very first point of contact, the service has been incredible. I contacted Jeff on 30th March and they’re starting the garden project on 20th May. In that short time, we’ve had four detailed meetings to discuss the project. The garden designs that we received were fantastic. Jeff and the team were able to stay within budget too. Every step has been smooth, and communication has been outstanding. I can’t wait to see the finished garden!"

"From the initial contact, through to the completed project, Jeff and his team put 100% effort into realising our dream garden. From our basic ideas and our rough sketch, Jeff and Alan produced a wonderful design, complete with drawings, material descriptions and samples. Brendon, Jack, David and Bill are an absolutely amazing on-site team of hard working professionals with a wonderful work ethic. Always on time, tidy, polite and conscientious. We couldn't have asked for more. In summary, we made the right decision in choosing Leicestershire Paving Company to bring our new garden to life and we have no hesitation in providing an honest, well deserved 5 star review. Thank you once again guys!"

"We recently had our garden completely transformed by Leicestershire Paving Company and I honestly don’t think I can do them justice in a single review but I’ll do my best. We started with a very typical new build garden… small patio, uneven ground, turf that never quite felt right. What we have now is something completely different. It’s beautiful, low maintenance and actually designed to be lived in and enjoyed by the whole family. From day one, they were incredible, from initial appointment, through to the design and beyond. Always here early, worked like absolute trojans and left everything spotless at the end of each day. Nothing was ever too much trouble and their attention to detail was next level. Everything just… worked. No issues, no stress, just a team that clearly takes pride in everything they do. But what really stood out was how thoughtful they were. They brought our girls into the process with branded t-shirts, little wheelbarrows and tools so they could “help”, and even strawberry plants for them to grow. It sounds small but it meant absolutely everything. They also handled something very personal for us with real care and sensitivity, which we’ll never forget. The end result genuinely has the wow factor. It’s one of those spaces that makes you smile every time you look out of the window. The girls are out there constantly now, doing gymnastics on the artificial grass without mud or mess, whatever the weather. They weren’t the cheapest quote we received, but they were genuinely worth every penny. The quality of the materials and the finish speak for themselves. This wasn’t just a job, it was an investment in our home and how we live in it. They made us feel looked after from start to finish and that’s rare these days. Would I recommend them? 1000%."

"We couldn’t be happier with the work from Leicestershire Paving Company. From the very start, the communication was brilliant; clear, friendly, and always quick to respond. Jeff somehow managed to turn our terrible explanation into a perfect design that suited the space exactly. The team who came to do the work were not only efficient but genuinely lovely to have around. We had the back garden done in March this year, and we now use it every single day, come rain or shine. It’s made such a difference to how we enjoy our outdoor space. The front garden has just been completed, and it’s totally improved the look of our home. Our driveway is no longer the worst on the street! Highly recommend them to anyone looking for a professional, friendly and reliable service."